Policy & Terms

Levoit warrants all products to be of the highest quality in material, craftsmanship and service for a minimum of 1 year, effective from the date of purchase. Warranty lengths may vary between product categories. For specific warranty terms, please refer to your product listing page or product operation manual.

Under the limited warranty, Levoit will repair, replace, or refund any parts found to be defective due to manufacturer flaws. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than that expressly set forth with each product. This warranty is non-transferable. Levoit is not responsible in any way for any damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use non compliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.

Furthermore, Levoit is not liable for incidental or consequential damages of any nature resulting from the use of this product.

This warranty does not apply to the following:

  • Damage due to abuse, accident, alteration, misuse, tampering or vandalism.

  • Improper or inadequate maintenance.

  • Damage in return transit.

  • Unsupervised use by children under 18 years of age.

For customer who purchased from us on Amazon.com or other channels, the limited warranty policy may be extended an additional one year if the customer registers for warranty extension within 7 days of the receiving. (Order number is required)

Levoit and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed above and within the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

Should your product prove defective within the specified warranty period, simply send an email with your order information to support@levoit.com in order to receive the RMA number. Once our customer service team issues the RMA number and the shipping label, you can return the defective part or unit in its original packaging with the following:

  • A RMA number

  • Order confirmation

Please package the product carefully to avoid damage during transit and address the enclosed contents to:

Levoit

1202 N Miller St. Suite A

Anaheim, CA 92806

Should you have any questions regarding your product warranty, feel free to reach out to our customer support team at support@Levoit.com.

 

 

 

Privacy Policy

 

Collection of your Personal Information

Levoit may collect personally identifiable information, such as your name, email, and/or phone number. All of this information is what you enter into required or optional fields when opting-in to a subscription. Information about your computer hardware and software may be automatically collected by Levoit. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used to maintain optimum service quality and to provide general statistics regarding the use of the Levoit website.

Use of your Personal Information

Levoit does not sell, rent, or lease its customer lists to third parties. Levoit collects and uses your personal information to operate its website(s) and deliver the services you have requested. Levoit may also use your personally identifiable information to inform you of other products or services available from Levoit and its affiliates that you may be interested in. Levoit may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Levoit, and they are required to maintain the confidentiality of your information. Levoit may keep track of the websites and pages our users visit within Levoit, in order to determine what Levoit services are the most popular. This data is used to deliver customized content and advertising within Levoit to customers whose behavior indicates that they are interested in a particular subject area.

Use of Cookies

The Levoit website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you enter text on the Levoit’s site, a cookie helps Levoit to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as email addresses, phone numbers and so on. When you return to the same Levoit website, the information you previously provided can be retrieved, so you can easily use the Levoit features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Levoit services and/or website.

Under-Age Use

Levoit does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Levoit at any time by clicking “unsubscribe”. You can also contacting customer service at support@Levoit.com if you are unable to unsubscribe.

Third Party Advertisers

Levoit provides internet-based ads from third parties, including Amazon, on its website for customers to find other products or services that they may be interested in. A single pixel is placed on Levoit website homepage for third party advertisements and engagement. Levoit does not give, sell, rent, or lease personal customer information to third party advertisers. Levoit uses the information gathered by cookies in order to provide advertisements relevant to each customer. Levoit will not use any pixels provided by third party advertisers on any site, app or service directed to children under age 13, or which collect or solicit information from children under age 13. The advertisements that are displayed on www.levoit.com are not affiliated with Levoit, and Levoit is not liable for any third party advertisements or content displayed on third party sites.You can opt out of receiving internet based ads from third parties by visiting the Amazon Advertising Preferences page or by visiting the Digital Advertising Alliance’s opt-out page